The Bridgewater Chevrolet personnel are always courteous and completely professional. It's a really pleasant experience to have our Volt serviced by the dealer from whom we leased the vehicle, and to feel absolutely confident that they will perform the required maintenance well and in a timely fashion.
Anthony the service manager was extremely helpful and knowledgeable with my camaro. I trust him with my vehicle and I will most likely buy a truck from this dealership, when I need another vehicle. Thanks!
I needed the tail gate of my GMC Sierra repaired. Despite the fact it needed to be replaced, the part was 1/3 the cost of the repair and it only took 1 hour of mechanic time. Seems extremely excessive in cost.
I had a problem with my check engine light and they needed to order a secondary air injection pipe, and once received it would take about 60-90 minutes to install. When I was notified that the part was received, I made an appointment for 9am in the morning. I arrived a few minutes early and Matt welcomed me and took the necessary information. He also said that Ken would be handling this appointment. After waiting for over 2 hours, I went up to the desk and asked Ken for a status. He went out to the bay to check on the car, when he came back, he apologized and advised me that the repair is taking longer then anticipated. Ken then offered me a loaner car, which he did arrange. Ken was very professional and did whatever he could to handle my situation to my satisfaction
Brought my car in the night before and spoke to the service guy on what needed to be done. The next day at 3:00 pm I found out that they had not even started to do any service on my car. Their excuse was that they had 40 cars come in that day. This is no excuse since I was there the day before, went over everything with service and expected to be one of the first cars they would be working on the next day. They kept my car an extra day which was inconvenient for me. There were no parts that had to be ordered and nothing major to be done.
Very friendly staff and comfortable waiting area; however, with the new shopping center across the st., a shuttle to go there and shop while we wait would be terrific. I was at the dealership for about 2 hours and as a working mom with 3 kids, I could have gotten alot done over at the shopping center while I waited for my car.
From the moment I pulled up with my corvette everyone at your dealership was very courteous and professional. A special thanks to "Carly Hammerstone" for all her help, and service - She is definitely a great addition!!! - Thank You!!!