Brought my car in for a diagnosis of a check engine light problem. The mechanic was so kind to point out various other issues that my 5-year car is supposed to have. Adding those expenses together would be repair costs of around $3,500 - $4,000 presented to me without batting an eye. The solution to the main objective of getting the engine light fixed has been presented as replacing the valve cover, the spark plugs and the rubber band to seal it off again. I was told that a leak has been causing the problem and the spark plugs (or at least one of them) had been exposed to oil which is why misfiring has been happening. I paid $165 for the diagnosis, left the dealer and checked on the spark plugs myself. I have taken pictures and there is no leak or oil or whatsoever. I feel scammed as I have been given a laundry list of faulty items and upon checking the main issue I am coming to a different conclusion (or at least - definitely not the same conclusion) which makes me strongly think about the validity of the other "problem areas" that have been pointed out. I am thinking about how to demand my money back and I am toiling about checking about consumer reports or the like to see what other cases are known. Also, I cannot recommend a Chevy to anybody, if it apparently falls apart after just 5 years of highway-driving.
The dealership has always been excellent. This is the 3rd Corvette that I have purchased from them. My go to salesman is Harry DiPietro. He has not only been a wonderful salesman but has become a friend. His professionalism knowledge, and concern has been exemplary in all my dealings with him. Once again the dealership is excellent starting with the owner and all of his personnel. This has once again been a very positive experience.
I brought my Silverado in for an oil change and tire rotation. Dropped my truck off in covered area and was greeted promptly. The waiting lounge had refreshments for the guests and the WiFi and work areas were extremely helpful. The service was completed in the time frame I was given. Excellent service experience.
Dave was great getting me set up for same day service. Kenny was awesome when the repair to my tire didn't take, getting me a replacement tire under warranty. Took less than 20 minutes on a Friday afternoon! Superstar!!